Resources to help you choose your benefits

Resources for Plan Year 2022


Open Enrollment for plan year 2022 is now closed. Please contact the HR Solution Center if you have questions about the Open Enrollment process.


During benefits Open Enrollment, it’s important to know your needs and understand the different benefits options so you can make informed choices and choose the coverage that best supports your physical and financial well-being. UVA HR has an array of resources available to help you evaluate your needs and understand the different benefits options:

Open Enrollment Presentations - Virtual presentations, benefits vendor webinars, and the Open Enrollment Town Hall will be held via Zoom and recorded, giving you the flexibility to attend anytime, from anywhere. Visit the Open Enrollment Presentations 2022 webpage for details. Presentations and webinars take place September 15 - October 13. The Town Hall takes place October 5, 12:00 - 1:30 pm.

Benefits and Well-Being Expo - Unfortunately the Expo will not occur this year. Plan on attending virtual benefits presentations and webinars, and the Open Enrollment Town Hall.

Open Enrollment Overview PPT - This PowerPoint offers an overview of your UVA Health Plan changes, and resources to help you make decisions about your benefits for 2022.

Open Enrollment Overview Video - This video provides a high-level summary of how benefits changes are made year to year and resources to help you select your benefits

Compare Health Plan Options - There are many ways to compare your health plan options:

Videos- For Your Benefit, this new series offers short informative videos on important benefit topics. Click below to watch:

Podcasts - Listen anytime, anywhere to a short podcast on Retirement. Links for this podcast, and its written transcript, are on the right sidebar on this and most Open Enrollment pages.

Personalized Assistance - If, after reviewing materials and resources on the Open Enrollment website, you would like additional 1:1 personalized assistance, please call 434.243.3344 to schedule a Zoom appointment with one of our HR professionals. HR is offering a limited number of benefits appointments from now until Wednesday, October 13.

Additional Resources

Note: Viewing and changing benefits must be completed by navigating to Workday.

  • Picwell

    Picwell - an online personalized tool that uses big data to compare information you input with millions of other Americans to determine the best fit. New this year, Picwell now offers a side-by-side comparison of plan options, and a “Build-a-plan” to compare a non-company sponsored plan (i.e., spouse or partner's plan) against the UVA plan options.

    Use Picwell to compare health plan options
  • ALEX, Step-by-Step Virtual Assistant

    Use "ALEX," a step-by-step virtual assistant who helps you choose 2022 benefits. You enter basic information, and ALEX responds with a customized experience, showing you what’s available and how to get the best value for your investment. New this year, ALEX includes two videos for a sneak peek at 2022 benefits, plus a new mobile friendly experience -ALEX Go. ALEX Go is also available in Spanish.

    Use ALEX for 2022 Benefits
  • Open Enrollment Brochure

    The Overview brochure includes Open Enrollment details key dates, benefits changes, action items, what’s new for 2022, resources, and how to enroll in Workday. You will receive your Open Enrollment printed brochure in the mail around September 20. In the meantime, here is the PDF version if you'd like a sneak peak!

    View the Open Enrollment Brochure
  • Cost Comparison Booklet

    The Cost Comparison booklet includes the four “Health Plan Options at a Glance” tables, a shortened version of the Aetna Schedule of Benefits comparison table for in-network services, a comparison of dental plan options, additional resources, and key dates. You will receive your Cost Comparison booklet in the mail around September 27. In the meantime, here is the PDF version if you'd like a sneak peak!

    View the Cost Comparison Booklet

Aetna Medical and Prescription Resources

Visit the Aetna website and click on “Log in/Register” to access these resources:

  • Find Care & Pricing: Compares costs for common medical tests, services, and procedures based on your plan details and gives you real-time, personalized estimates. 
  • Custom Doctor Find: Confirms whether providers are in-network, so you can get the best value for your needed services
  • Aetna Institute of Quality List: Lists IOQ facilities that meet Aetna’s evidence-based and recognized standards for clinical outcomes and patient safety with the following procedures:
    • Cardiac care
    • Orthopedic care
    • Bariatric surgery

AETNA CUSTOMER SERVICE CENTER

Phone: 800.987.9072

Hours of Operation:

  • Monday through Friday: 9 am - 9 pm, EST
  • Saturday: 8 am - 4:30 pm, EST

Claims Mailing Address: P.O. Box 981106, El Paso, TX 79998-1106

AETNA MEDICAL/PHARMACY PRE-CERTIFICATION DEPARTMENT

Phone: 855.240.0535

Hours of Operation:

Enroll in Workday

  • To review and elect your benefits in Workday

    Please see the video below on the new Benefits Tiles system in Workday, which will apply both for Open Enrollment and for all benefits changes throughout the year. 

    A summary of how to review and elect your benefits in Workday is below:

    • Navigate to Workday.
    • In your Workday Inbox, click on the message titled "Open Enrollment Change: [Your Name] on 01/01/2022"; click on "Let's Get Started."
    • Open Enrollment in Workday this year is organized into "tiles" for each benefit; you will see two sections, one for Health Care and Accounts, and one for Insurance. Each section has multiple tiles. You will start with Health Care and Accounts.
    • You will have three edit options at the bottom of every tile:
      • Manage to make changes to a benefit you already have
      • Enroll to add a new benefit
      • View to see a benefit that is not editable in Workday (more on this further down)
    • Select a tile and choose the edit option for that tile.
    • Once you've selected or waived a benefit in the Health Care and Accounts section, click on Confirm and Continue -- this will take you to a separate window to select or waive eligible dependents for that benefit. Dependents previously enrolled who are eligible will show up automatically, you just need to select or waive each one of them.
    • Click Save to update the benefit tile. This does NOT submit your elections, it just saves the individual benefit tile details you've selected. 
    • Repeat the above process for all six Health Care and Accounts tiles.
    • One thing Workday doesn’t do in the new tile platform is give you a status update on which benefits you’ve touched. So, it would be a good idea to make a note as you complete them so you can track your progress.
    • Once you've completed the Health Care and Accounts section, move on to the Insurance section. You will see multiple tiles under Insurance.
    • Select a tile and choose the edit option for that tile.
    • Please note that some life insurance benefits are VIEWABLE in Workday but not changeable. Each of these tiles will direct you to where you need to go to make changes. Some of these changes may be outside of Workday.​
    • Once all your benefits have been reviewed and edited as needed, click on Review and Sign -- read the summary of what's you elected on that page, and attach any required documents such as birth certificate for new dependents.
    • Click on the I Accept box, then click on Submit to complete your Open Enrollment process.
    • Print this page or save it as a PDF.
    • Look for additional tasks in Workday for things such as spousal affidavits or HSA affidavits.​
  • If you Change Your Mind on an Open Enrollment Choice You Made and Open Enrollment Has Not Closed

    You can make changes to your elections as long as the Open Enrollment period is open, even after you have submitted your elections.

    1. From the Benefits app in Workday, click on Change Open Enrollment
    2. You will be making changes to what has been previously submitted. Any changes made will need to be resubmitted. If you do not resubmit, the changes will be deleted and the previous submission will remain in effect.
    3. Move through the same tiles to elect or waive coverage.
    4. Once changes are complete, electronically sign at the bottom of the last page and press the Submit button.
    5. Print the new confirmation of benefits elections.
In my opinion, the modifications made during open enrollment due to the pandemic were well done. I enjoyed the real time zoom presentation and reviewed the deck presentations. The mail brochures and website were also good. Thank you for helping us make this important healthcare choice at this time. Silvia LaRue, IACUC Director, Office of the V.P. For Research

Having trouble finding what you’re looking for?

We strive to make the information on every webpage clear and easy to find. Please let the HR Communications team know if you're having trouble finding what you're looking for, so we can improve your experience on this page in the future. 

For non-website questions or concerns about benefits and Open Enrollment, please contact the HR Solution Center by phone at 434.243.3344, or by email at AskHR@virginia.edu.

For previous Open Enrollment email communications, see the right sidebar box on this page labeled "Open Enrollment Emails."