Team Workshops

Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks.

What will my team learn?

How to:

• Identify key decision making skills
• Evaluate barriers associated with decision making
• Analyze how decision making impacts the workplace

What will this workshop help my team do?

• Handle a crisis for your team or department by making a timely decision.
• Find the balance between collecting information and making a final decision.
• Welcome dissenting voices and discern facts from opinions.

Explore the emotions associated with change initiatives and determine the vital behaviors that make change successful. Diagnose resistance and apply sources of influence to any change initiative.

What will my team learn?

How to:

• Identify emotions associated with change initiatives
• Examine the impact of multiple changes
• Apply the Influencer model to mitigate resistance and increase adoption

What will this course help my team do?

• Drive sustainable behavior change on your team.
• Lead your team during times of change and come out even stronger on the other side.

Deconstruct, dissect, and unpack complex decisions. Examine how disengagement and anxiety contribute to decision making paralysis.

What will my team learn?

How to:

• Distinguish how to make sound decisions, even in the absence of full information
• Examine ways to consider all relevant factors in a decision
• Recognize when a quick 80% solution will suffice

What will this course help my team do?

• Actively seek input from pertinent sources when making decisions.
• Employ a mixture of analysis, wisdom, experience, and judgement in decision making.

Explore the concept of accountability and what it means to hold oneself, as well as others, accountable. Examine the accountability cycle, building blocks of accountability and discuss practices that encourage and discourage accountability.

What will my team learn?

How to:

• Discuss the forces that work again accountability
• Determine what actions/behaviors increase accountability
• Construct strategies to improve accountability

What will this course help my team do?

• Talk to others about violated expectations in a way that yields two-way accountability and allows further progress to be made.
• Work on a project that analyzes performance and results and take responsibility for communicating the outcome to those involved.
• Design a set of formal and informal measures of progress for your current responsibilities. Share them with your boss. Review your progress on an ongoing basis.

Gain an understanding of the natural role you play on a team based on your behavior style. Identify typical challenges that teams encounter and discover ways to overcome these challenges.

What will my team learn?

How to:

• Describe the qualities of an effective team
• Identify the role you take on a team
• Recognize ways to lead without formal authority

What will this course help my team do?

• Gain the cooperation of people and resources you don’t have direct power over.
• Positively impact the productivity and outcomes on your team.
• Leverage opportunities to influence and drive change regardless of your job title.

Identify the skills necessary to lead an effective meeting as a participant as well as a leader. Practice constructing an agenda and planning your next team meeting.

What will my team learn?

How to:

• Construct action-centered agendas
• Recognize vital behaviors involved in participating in meetings
• Identify personality issues that can be barriers to effective meetings

What will this course help my team do?

• Generate participation in meetings.
• Discover ways to change the culture of meetings and produce positive results.

Discover ways to maximize your efficiency, such as organizing your work space and aligning your priorities. Become a productive, energetic person as you manage your activities more effectively.

What will my team learn?

How to:

• Identify behaviors to free up your bandwidth 
• Acquire practical tips of scheduling, planning, and prioritizing work
• Formulate strategies to get more out of your day

What will this course help my team do?

• Feel more confident, less pressured, and more productive as you begin to remove obstacles and see results.

Build a better understanding of the multiple generations in the workplace. Understand the generational characteristics to strengthen and improve communication, reduce/eliminate stereotypes, and formulate working knowledge to create teams that leverage each other as assets to achieve organizational goals. Discover new ways to construct partnerships, orient new team members and improve service delivery to all partners, clients and patients.

What will my team learn?

How to:

• Identify all generations with a primary focus on those in the current workforce
• Discuss characteristics and stereotypes of generations
• Learn the A-A-A steps for bridging the generation gap on your team to improve communication and teamwork

What will this course help my team do?

• Anticipate common generational clash points and develop strategies to navigate them.
• Increase awareness for different generational needs and motivations.
• Build relationships and cohorts across generational divides.
• Turn negative stereotypes into positive working relationships.
• Identify how generational differences may affect communication and teamwork.

Examine opportunities to leverage collaboration, the biggest barriers to effective collaboration, and the key behaviors of successful collaborators.

What will my team learn?

How to:

• Assess individual collaboration
• Review key attributes of trusted collaborators
• Examine behaviors that create barriers to collaboration
• Commit to actions in support of collaborative leadership

What will this course help my team do?

• Increase the knowledge of your team. When teams are actively collaborating, they are constantly learning new things from each other.
• Solve more problems through the sharing of ideas and perspectives.
• Enhance employee retention and job satisfaction.

Discuss the common barriers in giving positive and constructive feedback to others. Analyze a feedback framework that can be utilized to deliver highly effective feedback.

What will my team learn?

How to:

• Discuss positive and constructive feedback
• Practice giving and receiving positive and constructive feedback
• Identify common challenges to giving and receiving positive and constructive feedback

What will this course help my team do?

• Build a culture of engagement and continuous improvement.
• Become more confident and comfortable in delivering feedback to your colleagues, team members, and leaders.

Discuss racial identity as a way to understand unearned privilege.  Examine personal experience and develop a deeper understanding of diversity of inclusion.

What will my team learn?

How to:

• Examine and articulate personal social identities, privileges, and biases
• Recognize crucial perspectives on race and their implications

What will this course help my team do?

• Increase personal investment in understanding and engaging in diversity and inclusion at UVA.
• Critically examine your own attitudes about diverse and underrepresented groups.

Think about a conversation you are either dreading or avoiding.  Did you know that if you don’t talk it out, you will act it out? Think about that.  Let us help you create a script for how you will start the conversation.  Let’s identify strategies and approaches for engaging in conversations when the stakes are high, emotions are intense, and opinions are opposing. And let’s help you learn ways to understand another’s point of view while making it safe for both parties to keep talking. The model used in this course is based on the book, Crucial Conversations.

What will I and/or my team learn?

How to:

• Identify conversations that are keeping you from what you want.
• Identify your own style under stress and strategies to manage it.
• Discover your stories –what you are telling yourself to justify your behavior.
• State your mind while making it easier for others to do the same.

What will this help me and/or my team do?

• Talk to anyone about anything and reach alignment and agreement on important matters.
• Develop a high-performance culture based on trust and respect.
• State your mind while making it easier for others to do the same.

Diagnose conflict before it intensifies and apply the appropriate conflict resolution techniques to specific situations.

What will my team learn?

How to:

• Identify the five common approaches to conflict and the implications of each style
• Recognize your typical approach to conflict
• Assess conflict situations
• Practice managing conflict utilizing each of the five approaches
• Practice conflict norming

What will this course help my team do?

• See the positive aspects of conflict as a healthy endeavor for your team.
• Build confidence in dealing with conflict.

Learn about your identity and about the identities and experiences of others. Create a Brave Space for honest dialogue.

What will my team learn?

How to:

• Recognize the foundations of multicultural competence, including the concept of Brave Space
• Analyze one’s own biases, stereotypes, and life experiences

What will this course help my team do?

• Have an increased understanding of difference.
• Engage in and create Brave Spaces to discuss issues of diversity.

Gain an understanding of what it means to function as a cohesive team. Examine team dysfunction and then learn how to motivate, empower, and engage a team to take ownership and drive results.

What will my team learn?

How to:

• Discuss what makes an effective team and the key components to building and sustaining teams
• Discuss the importance of organizational health and team building
• Practice creating an engaged and thriving team through the utilization of tools and activities

What will this course help my team do?

• Bring your team together by creating a more positive, enthusiastic, and cohesive team.
• Be proactive in keeping your team members engaged and productive.

Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management.

What will my team learn?

How to:

• Define emotional intelligence
• Understand the biological and business case for emotional intelligence
• Recognize the four, core emotional intelligence skill areas
• Focus on specific ways to practice and improve emotional intelligence

What will this course help my team do?

• Identify and manage your emotions.
• Practice empathy.
• Be proactive in planning difficult interactions and conversations in a way that will get you the results you really want.

Identify actions you can take to position yourself as a successful manager. Learn tips on how to interact with your former peers after you step into a manager role.

What will my learn?

How to:

• Identify potential challenges of moving from a peer to a manager role
• Apply tips on how to manage potential reactions of former peers
• Understand techniques to manage individuals
• Discover ways to gain credibility in your new role

What will this course help my team do?

• Be open and authentic about making the transition from peer to manager.
• Build trust with your team members.

Learn how to deliver every day on what you promise – as a manager, an employee or team member, and as an organization.

What will my team learn?

How to:

• Review several trust definitions and how trust works
• Discuss flawed trust theories how they contribute to a trust crisis
• Apply the anatomy of trust to relationships with self, others, and teams

What will this course help my team do?

• Ensure that your relationships are based on mutual trust, credibility, and respect.
• Enable yourself and your team to work past relationship missteps.

Explore the notion that organizational change is inseparable from individual change. Learn to lead a group (large or small) in a new direction.

What will my team learn?

How to:

• Discuss emotional impact throughout the three states of change
• Review the five stages of personal change adoption and approaches to address barriers to each
• Examine three challenges when leading a team through a change initiative
• Discuss the roadmap of managing change

What will this course help my team do?

• Seek our and value differences as a source of strength.
• Understand your own strengths and vulnerabilities.