Emotional Intelligence


Examine the connection between how people think, feel, and behave. Explore how emotions affect job performance and review the importance of self-awareness, self-management, social awareness, and relationship management.

What will I learn?

  • Define emotional intelligence
  • Understand the biological and business case for emotional intelligence
  • Recognize the four, core emotional intelligence skill areas
  • Focus on specific ways to practice and improve emotional intelligence

What will this course help me do?

  • Identify and manage your emotions
  • Practice empathy
  • Be proactive in planning difficult interactions and conversations in a way that will get you the results you really want

Facilitator: Ashley Felder

Target Audience: Faculty, Staff, Team Members, and Leaders


How do I enroll?

NetLearning (for Health System team members):

  1. Enroll Now!
  2. Log into NetLearning
  3. Click on the Learning Opportunities tab (Enroll)
  4. Search for "Emotional Intelligence"
  5. Click on the Enroll button under the course with the correct date, time, and location

Workday Learning (for Academic employees):

  1. Enroll Now!
  2. Log into Workday
  3. Click on the Enroll and Submit buttons