Below are the general definitions of each rating. Leaders should discuss performance expectations with their teams and calibrate ratings as appropriate. Ratings reflect both goal achievement and demonstration of desired behaviors.
- Unsatisfactory: Rarely achieves expected performance level; requires significant and immediate corrective action.
- Inconsistent: Inconsistently achieves expected performance level; needs improvement.
- Effective: Consistently achieves expected performance level.
- Highly Effective: Consistently achieves and often exceeds expected performance level.
- Exceptional: Significantly and consistently exceeds expected performance level.
Leaders should discuss performance expectations with their teams and calibrate ratings as appropriate. Success most often depends on three key performance areas:
- Individual Achievement: Reflects an employee's ability to complete tasks, meet goals, and deliver results independently
- Team Collaboration: Measures how well an individual works with colleagues to support a productive and positive team environment
- Organizational Impact: Captures the broader impact of an employee's work on UVA and its internal or external stakeholders
Use the Performance Rating Rubric to help with assessing your own or your team's performance in these areas.
Appealing a Performance Review
If you wish to appeal, you must submit a written request to your primary reviewer within 10 workdays of receiving your review. For more information, visit the Appeals of Annual Performance Evaluations webpage.
Classified Staff Ratings
New for 2026: DHRM updated their policy in August of 2025 that included moving to a 5-point rating scale.
Additionally, the Extraordinary Contribution and Notice of Improvement/Substandard Performance forms are no longer required.