UVA_HRTough Conversations for Charge Nurses (In-Person)
What conversation are you dreading or avoiding as a Charge Nurse?
In healthcare, avoiding tough conversations can impact team dynamics, patient care, and overall morale. If you don’t talk it out, you’ll act it out.
This class is designed to equip Charge Nurses with the tools to navigate challenging conversations effectively. Learn how to clarify your motives, separate facts from stories, and create a sense of safety, all while keeping dialogue as the ultimate goal. By the end of the session, you’ll craft a tailored script to confidently invite others into meaningful and productive conversations that support both your team and your patients.