Resources for Plan Year 2025

Open Enrollment is now closed.

If you have questions about your benefits or would like to make changes to your benefits outside of the Open Enrollment period and due to a qualified life event, please contact the HR Solution Center at AskHR@virginia.edu.

Become a part of a healthy and connected community during Open Enrollment, and take advantage of the different benefits options UVA offers you to best support your physical and financial well-being. Below are resources to help you evaluate your needs and make informed decisions. Invest in your health, be a part of our healthy community!

Open Enrollment Presentations - HR benefits presentations, benefits vendor webinars, and the Open Enrollment Town Hall will be held via Zoom and recorded, giving you the flexibility to attend anytime, from anywhere.

Visit the Open Enrollment Presentations 2025 webpage for details
September 12-October 10: Presentations and webinars take place
October 2, 12:00 noon-1:30 p.m.: Open Enrollment Town Hall

Benefits and Well-Being Expo - The Expo is again in person! Meet with benefits vendors and HR benefits specialists, and come prepared with your questions. Dates for the Benefits and Well-Being Expo this year are:

Oct. 2: College at Wise, Chapel of All Faiths, 1 - 5 p.m.
Oct. 3: College at Wise, Chapel of All Faiths, 8 a.m. - 12 noon
Oct. 9: Newcomb Hall, 3rd Floor Ballroom, 8:30 a.m. - 2 p.m.
Oct. 10: UVA Health Education Resource Center (ERC), 7:00 a.m. - 3:00 p.m.
Oct 15: UVA Dining Conference Rooms (Night Shift), 10:30 p.m. - 1:00 a.m.

Open Enrollment Overview PPT - This PowerPoint deck offers an overview of your UVA Health Plan changes, and resources to help you make decisions about your benefits for 2025.

New Personalized Videos - View short videos that explain key benefits concepts.

Retirement Podcast - Listen anytime, anywhere to a short podcast on Retirement. Links for this podcast, and its written transcript, are on the right sidebar of this and most Open Enrollment pages.

Personalized Assistance - After reviewing materials and resources on this website, if you would like additional 1:1 personalized assistance, there are several options to receive support:

In Person:
- Drop by the HR building (2420 Old Ivy Rd.), first floor Rm. 133 anytime between 8 a.m. and 5 p.m. for personalized assistance on Oct. 11 and 14.
- Drop by the HR building (2420 Old Ivy Rd.) third floor Oct. 17 from 11 a.m. - 5 p. m.
- Drop by the Dining Conference Rooms within the University Medical Center anytime between 7 a.m. and 3 p.m. for personalized assistance on Oct. 16.
Virtual:
- Email AskHR@virginia.edu or call 434.243.3344 to schedule a Zoom appointment to review more complex Open Enrollment questions with an HR professional. HR will accommodate as many appointments as possible through Wednesday, October 16.
- Click on the “Hi, I'm your Virtual Assistant” button at the bottom of every Open Enrollment webpage for 24/7/365 virtual assistance. If you don’t find what you’re looking for with the HR Virtual Assistant, request a live chat with HR from the Virtual Assistant menu during regular work hours, or if all live agents are busy, request an agent via email.
Multi-Lingual:
- Aetna’s A1A service offers live interpreters in multiple languages. Call 800.987.9072 and say “translator” or “interpreter.”
- All pages are now translatable to 100+ languages using the Google Translate option in the footer of every page.

Compare Health Plan Options

There are many ways to compare your health plan options:

See the details of each health plan option (Health Savings, UVA PPO, Choice) on their respective schedule of benefits
Summary of Coverage and Benefits Glossary - English

Summary of Coverage and Benefits Glossary - Spanish
- Health Savings
  - Health Savings schedule of benefits
  - Health Savings summary of benefits and coverage
- UVA PPO
  - UVA PPO schedule of benefits
  - UVA PPO out of area schedule of benefits (If your work location zip code in Workday is more than 50 miles from Charlottesville, you will automatically be covered under this option if you enroll in UVA PPO)
  - UVA PPO summary of benefits and coverage
  - UVA PPO out of area summary of benefits and coverage
- Choice Health (closed to new enrollees starting 1/1/2026)
  - Choice Health schedule of benefits
  - Choice Health summary of benefits and coverage
Compare health plan options and learn more about your benefits
UVA Health Plan Options at a Glance - visually compares all health plan options, their premiums, out-of-pocket limits, deductibles, coinsurance, and copays

UVA Health Plan Schedule of Benefits Comparison - table comparison of health plan options, categorized by in-network services

Aetna Tools:
- Find Care & Pricing Tool - compares costs to give you real-time, personalized estimates and provides average in-network and out-of-network costs. Sign onto the Aetna member website for access to this tool.
- Aetna Institute of Quality List: Lists IOQ facilities
- Aetna Digital Care Tool- provides drug cost estimates based on the selected UVA Health Plan option. Use the links below to compare drug prices for the UVA Health Plan options.
  1. Enter the name of the drug
  2. Click "search" to view the estimate and plan details.
- When using the Digital Care Tool, review the Aetna formulary list (Updated list coming in November), as your drug may be listed as the generic name within the tool. The Digital Care Tool results are cost estimates and based on Aetna's 2023 formulary and pricing.

Videos About Your Benefits and Benefits Changes for 2025

Open Enrollment Overview Presentation

PPT presentation deck

Changing Benefits

Transcript for Changing Benefits

Enrolling in Benefits as a New Hire

Transcript for Enrolling in Benefits as a New Hire

What is a High Deductible Health Plan and a Health Savings Account?

Transcript for High Deductible Health Plan and HSA

Getting Help With a Claim

Transcript for Getting Help With a Claim

Saving for Retirement

Transcript for Saving for Retirement

Dependent Care FSA For Care of an Adult With Disabilities

Transcript for Dependent Care FSA video

Mental Health Resources

Transcript for Mental Health Resources video

Supplemental Life Insurance Options

Transcript for Supplemental Life Insurance video

Differences Between HSA & FSA

Transcript for Differences Between HSA & FSA video

Schedule of Benefits Explained

Transcript for Schedule of Benefits Explained video

Additional Resources

Note: Viewing and changing benefits must be completed by navigating to Workday.

Open Enrollment Brochure 2025

The Overview brochure includes Open Enrollment key dates, benefits changes, action items, what’s new for 2025, the four “Health Plan Options at a Glance” tables, a shortened version of the Aetna Schedule of Benefits comparison table for in-network services, a comparison of dental plan options, resources, and how to enroll in Workday. You will NOT receive your Open Enrollment printed brochure in the mail this year; instead, pick it up at the Benefits & Well-Being Expo! In the meantime, here is an online version if you'd like a sneak peak!

View the Open Enrollment 2025 Brochure
How To Elect Benefits Using Workday

Learn how to elect benefits using Workday with our easy guide. Access step-by-step assistance directly in Workday or review the Open Enrollment Job Aid on Workday Central. Get started on your benefits elections today!

Summary on How to Elect Benefits Using Workday

Aetna Medical and Prescription Resources

Visit the Aetna website and click on “Log in/Register” to access these resources:

Find Care & Pricing Tool - compares costs to give you real-time, personalized estimates and provides average in-network and out-of-network costs
Aetna Institute of Quality List: Lists IOQ facilities

AETNA CUSTOMER SERVICE CENTER

Phone: 800.987.9072

Hours of Operation:

Monday through Friday: 9 am - 9 pm, EST
Saturday: 8 am - 4:30 pm, EST

Claims Mailing Address: P.O. Box 981106, El Paso, TX 79998-1106

AETNA MEDICAL/PHARMACY PRE-CERTIFICATION DEPARTMENT

Phone: 855.240.0535

Hours of Operation:

Monday through Friday: 8 am - 6 pm Central Time
Fax: 877.268.9916
Aetna Pre-certification Request Form

As always, HR is excellent and responsive. Was even willing to stay on the phone as I walked back to my office so she could walk me through the process when I got back to my computer. So helpful! Thank you. Colleen McDowell, Director of Education, Department of Plastic Surgery, Maxillofacial and Oral Health

Having trouble finding what you’re looking for?

We strive to make the information on every webpage clear and easy to find. For benefits questions or concerns, or questions about Open Enrollment, please contact the HR Solution Center by phone at 434.243.3344, or by email at AskHR@virginia.edu.

Please let the HR Communications team know if you're having trouble finding what you're looking for on these webpages, so we can improve your experience on this page in the future.

For previous Open Enrollment email communications, see the right sidebar box on this page labeled "Open Enrollment Emails."

*Note for Postdoctoral Fellows: The Open Enrollment process for all Postdoctoral Fellows (non-UVA employees) is managed through UVA Human Resources. For additional information specific to Postdoctoral Fellows, contact Corinne Clasbey or Rachel Short.