HR Serving UVA Health

UVA Health HR


UVA Health is supported by all of the areas within UVA Human Resources. In addition, the following groups are dedicated to the UVA Health HR Service Area:

  • HR Business Partners 
  • Talent Acquisition UVA Health 
  • Rewards & Recognition 
  • Occupational Health and Wellness 

UVA Health HR Leader – Karmen Fittes, Chief of HR for UVA Health

HR Business Partners - UVA Health & School of Medicine

The HR Business Partner brings the HR service delivery model to life. As a strategic advisor, collaborator, and proactive consultant to leadership, the HR Business Partner works with leaders to provide innovative HR solutions to meet their business goals. When necessary, we bring in experts from both the Talent Development and HR Strategy service areas to support the people priorities for the organization they support.

Leader – Katy Hoffman, Sr. Director of Service for UVA Health

 

Service Offerings & Key Outcomes:

  • Talent Planning

    Working closely with the Talent Development service area, the HR Business Partner will provide innovative talent strategies, focus on developing current talent, and recruit the best new talent to foster and support a high-performing workforce. Translating business needs into a people strategy that will help an organization reach its goals is a key focus of the HR Business Partner. Effective talent planning creates the foundation of the organization’s workforce.

    Our Services

    • Providing data and organizational workforce planning input
    • Supporting the Talent Recruitment planning process
    • Facilitating skills trainings, mentoring and job rotation
    • Collaborating with management on promotions, job changes and transfers
    • Advising on competitive compensation strategies

    The Outcomes for Our Customers

    • Aligned workforce planning and recruitment strategies, enabling the organization to meet its business goals
    • Focused attention on development plans for high potential faculty, staff, and team members
    • Proactive action plans for potential talent gaps
    • Recommendations to increase workforce efficiency
    • Identified training needs and strategies for implementation
    • Staffing of new initiatives and programs in collaboration with the Talent Development service area
  • Program Administration

    The HR Business Partner unit serves as the core connector to all HR services. As the key contact for management, this service leads workforce planning initiatives, connects management with appropriate HR functions as needed, and facilitates engagement and implementation with organizational initiatives. The Business Partner provides feedback for continuous improvement from the customer’s organization to initiative owners. The HR Business Partner balances consistency in program administration, with appreciation for each organization’s culture and needs, implementing programs like the annual merit process, performance management, talent pipeline planning, and on-boarding.

    Our Services

    • Facilitating the performance management process
    • Advising on performance plans for management and high-potential individual contributors
    • Supporting and participating in on-boarding
    • Supporting faculty reappointment, promotion, and tenure processes
    • Providing review and execution of the market and merit processes

    The Outcomes for Our Customers

    • Actionable performance plans, evaluations, and ratings
    • Workforce data for talent planning
    • Fully oriented new hires
    • Local reward, recognition, and retention strategies
    • Input regarding HR program creation and desired local impact
    • Management feedback incorporated into future HR programs
  • Performance Advising

    The HR Business Partner plays a key role in coaching, advising, and encouraging University management to engage with their teams, increasing engagement and commitment to the University’s mission. This service delivers solid advice and recommendations on workforce matters, resulting in a high-performing workforce. A workforce that is engaged with the school/unit and the University empowers our faculty, staff and team members who come to work every day in the endless pursuit of innovation and excellence. An engaged workforce can fully realize its goals and vision, fostering a culture of continuous improvement.

    Our Services

    • Advising and training managers on handling performance concerns and informal disciplinary actions
    • Consulting on special leave considerations
    • Coordinating the Return to Work process (e.g., from short-term or long-term disability)
    • Providing employee counseling

    The Outcomes for Our Customers

    • Management capable of leading and developing high-performing teams
    • General HR and leave counseling
    • Staffing plan when a faculty, staff or team member is out on leave
    • An HR resource embed in your organization who understands complex employee relations issues, in conjunction with Employee Relations
    • Reduced number of informal disciplinary actions
  • Risk Management

    Advising and educating management on applicable federal, state, local and organization policies and procedures is an important part of the HR Business Partner’s service. Providing expert insight helps management interpret HR, EOCR, Provost, HIPAA, ADAAA, and other governing policies, processes, and laws to avoid and mitigate compliance risks. The University is responsible for adhering to applicable federal, state, organization and governing body rules and regulations.

    Our Services

    • Advising on immigration employment eligibility guidelines
    • Interpreting organizational, state, and federal policies
    • Advising on workforce risks that could prevent the organization from meeting its goals
    • Monitoring and analyzing HR metrics, providing proactive consultation on potential business issues

    The Outcomes for Our Customers 

    • Compliant practices and consistent application
    • Alignment of policies and processes
    • Reduced and maintained turnover rate

Talent Acquisition - UVA Health

Our vision is to recruit the best talent to UVA Health, ensuring the best possible experience for the hiring manager, search committee, and job seekers, while reducing recruitment related expenses, where possible. We are also building an overall infrastructure to support Talent Flexibility across Grounds. We leverage best-in-class recruitment and talent flexibility tools to support both core and distributed, business-specific recruiting professionals to deliver top talent, training, guidance collaboration, and partnership.

Leaders – Melynda Zarzyski, Manager, UVA Health Talent Acquisition; Kelly Riley, Manager, UVA Health Talent Acquisition

Service Offerings & Key Outcomes:

  • Job Sourcing and Posting

    Sourcing is the deliberate process of proactively searching for qualified candidates for current or planned open positions and the posting of requisitions for any open positions. Effective sourcing increases the number of qualified candidates in a candidate pool.

    Our Services

    • Build on branding, outreach, and social media strategies
    • Share candidates for similar positions across requisitions and hiring managers
    • Deliver recruitment and branding events
    • Develop active and passive candidate pipelines
    • Build diversity engagement strategies

    The Outcomes for Our Customers

    • Experienced recruiters focused on hiring needs
    • Proactive sourcing to attract the best candidates
    • Rapid job postings
    • Rapid and reduced cost job advertising due to leveraged contracts
    • More robust infrastructure to minimize recruiter administrative tasks
    • Quality, vetted candidates for interviews
    • Decreased time to fill a position (emphasis on right candidate) and increased job offer acceptance rate
    • Increased diversity/size of applicant pools and talent pipelines
  • Search and Candidate Experience

    Search and candidate experience is the detailed work that makes the life of a hiring manager and search committee easier. From scheduling of candidate interviews to making the final job offer, this area oversees the details that matter to the hiring unit and reinforce the candidate experience. When done well, consistent and predictable recruit-to-hire support improves acceptance rates. It also optimizes recruiter-specific talents, enhances the employment brand, and increases hiring manager and search committee satisfaction.

    Our Services

    • Develop position narratives
    • Support candidate screening
    • Provide applicant tracking and reporting
    • Facilitate candidate communications
    • Advise best practices for reference checks
    • Produce offer letters
    • Provide information about Charlottesville and direct candidates to resources

    The Outcomes for Our Customers

    • Reduced administrative burden for recruiter
    • Candidate interview scheduling
    • Single point of contact for candidate questions
    • Offer letter preparation for your approval
    • Salary negotiations with candidates (if desired)
       
  • Vendor Management

    Vendor management is the active engagement and oversight of recruitment vendors who are hired to bolster the search process as needed. Effective vendor management enables UVA to spend advertising and search dollars wisely, get a fair return, and align the goals of vendors with your search objectives.

    Our Services

    • Identify potential vendors
    • Drive the vendor selection and negotiation process
    • Monitor vendor performance and raise issues proactively
    • Facilitate vendor administration

    The Outcomes for Our Customers

    • Support to identify vendors and steward them through the UVA procurement process
    • Pre-approved, competitively priced sourcing options
    • Vendor invoicing coordination with your budget resource
    • Decreased recruitment expenses
  • Program Consultation Services

    Program consultation is coaching available to UVA organizations on a variety of topics that matter throughout the recruitment process. When the conversation turns to diversity and compliance or relocation and accompanying partners, Talent Recruitment is there to provide services as needed. Effective program consultation advances UVA’s diversity objectives, avoids compliance risk, and empowers hiring managers to handle questions about bonus, relocation, and dual career support, while maintaining an exceptional candidate experience.

    Our Services

    • Improve compliance and diversity strategies
    • Facilitate employee referral programs
    • Advise on sign on and retention bonus recommendations
    • Support relocation assistance (coordination with Solution Center)
    • Facilitate accompanying partner assistance (coordination with Dual Career)
    • Provide leading practices to hiring managers and search committees

    The Outcomes for Our Customers

    • Employee Referral Program
    • Relocation assistance support
    • Retention/Sign on bonus recommendations
    • Increased employee retention in first six months
    • Diversity and inclusion hiring strategies for a unit
    • More robust infrastructure to minimize recruiter administrative tasks to focus on recruiting
  • Hiring Support Tools

    Hiring support tools are asked for by our customers most frequently and should never need to be built from scratch. Proven tools make it easier to ask good questions, evaluate candidates consistently, navigate hiring rules, and stay current with recruitment best practices. Keeping core tools current is the primary way to create a consistent recruitment experience for candidates and enable hiring managers to confidently select the best candidate for their organization.

    Our Services

    • Develop and maintain interview guides
    • Provide evaluation matrices
    • Develop and maintain workplace assessment alternatives
    • Provide international hiring process guidance
    • Maintain evolving best practices guide

    The Outcomes for Our Customers

    • Practical tools to enable the recruiting process
    • Tips, best practices, and training for interviewing
    • Pre-employment skills tests
  • Flexible Hiring Solutions

    Flexible Hiring Solutions focuses on understanding the workforce needs and works creatively to close short term gaps. By leveraging technology and collective resources, we work to create agility in staffing models. Flexible hiring execution enables the organization to tap into new sources of talent, shift the staffing mix (across employee types) over time and reduce the cost of getting work done. UVA is, thus, better positioned to meet the evolving work expectations of the next generation of talent.

    Our Services

    • Develop flexible hiring plans aligned to your broader workforce planning strategy
    • Mobilize specialty recruiting efforts to meet your needs in the following areas:
    • Temporary Staffing & Contingent Workers
    • Student Hiring & Internships
    • Wage Hiring
    • Monitor flexible hiring effectiveness and propose course corrections as needed

    The Outcomes for Our Customers

    • Increased ability to meet fluctuating workforce needs with flexible workers and increase number of rotational placements
    • Agile staffing plans
    • Experienced staffing team focused on hiring needs
    • Proactive sourcing to attract the best candidates
    • Rapid job postings
    • Quality, vetted candidates for interviews
  • Pipeline Programming

    Pipeline programming is the process of proactively establishing intentional relationships to develop sources of potential talent for planned future positions or areas of anticipated workforce shortages. Pipeline programming is a data-driven discipline that is dynamically linked to your workforce plan. Effective pipeline programming increases the number of qualified candidates in the candidate pool and reduces the amount of time it takes to fill urgent needs within teams.

    Our Services

    • Prioritize, establish, and maintain relationships with sources of potential talent
    • Develop new talent pipelines
    • Build integrated local, regional, and national partnerships for talent
    • Design and administer programs that improve the effectiveness of flexible hiring solutions (e.g., Super Temps)

    The Outcomes for Our Customers

    • Healthy working relationships with key external organizations
    • Ready pools of qualified candidates
    • Proactive support today aligned to your future hiring needs
    • Flexible hiring programs that enhance the likelihood of placement success and acceleration through the UVA learning curve for program participants
  • Dual Career Services

    Dual Career Services assists UVA faculty and staff’s spouses and partners who are seeking employment in the Charlottesville area. While we cannot guarantee placement, we offer a variety of resources to support staff spouses and partners in their job searches. When done well, Dual Career Services may be the difference between your top choice for a position accepting their new staff role at UVA or declining the offer. Also, it is a visible first impression of the UVA culture and desired employment experience.

    Our Services

    • Evaluate and prioritize referrals
    • Conduct initial conversation and point referrals to available resources
    • Provide advice and periodic updates to hiring managers
    • Develop UVA and Charlottesville specific resources (staff and candidate guides, moving to Charlottesville, etc.)
    • Author content and contribute to dual career website resources

    The Outcomes for Our Customers

    • Focused support for UVA staff spouses and partners seeking employment
    • Warm introductions between hiring organizations and candidates, where appropriate
    • Practical tools and links to resources to enable the dual career hiring process

Rewards & Recognition - UVA Health

Rewards & Recognition for UVA Health creates and administers programs to acknowledge the contributions and service of outstanding team members who deliver exceptional results for UVA Health. This is a complementary, pan-University effort that supplements the current programs in place at UVA Health. Rewards and recognition programs strengthen the employment experience and improve our ability to retain talent as well as reinforce the behaviors that are central to our mission of world-class teaching, research, patient care, and public service.

Service Offerings & Key Outcomes:

  • Recognition Across the University

    There are several awards presented to employees across the University in which Academic staff and UVA Health team members are eligible.

    Our Services

    • Hoos Building Bridges Award
    • Leonard W. Sandridge Outstanding Contributor Award
    • Annual Staff Appreciation Breakfast
    • Service Award

    The Outcomes for Our Customers

    • Acknowledgement of cross-disciplinary partnerships and projects of team members
    • Recognition of team members who demonstrate dedication to service through individual efforts, group contributions, and commitment to the larger UVA community
    • Celebration of the hard work of all team members
    • Recognition of the long service of team members to UVA Health
  • Recognition for UVA Health - Uteam

    There are several recognition opportunities specific to UVA Health team members, including peer-to-peer nominations, member of the month awards, ASPIRE bonuses, point cards that can be exchanged for items in the Uteam storefront, and ad-hoc monetary awards.

    Our Services

    • Peer-to-peer nominations
    • Uteam Member of the Month awards
    • ASPIRE Bonus Program
    • Point cards
    • $25 per FTE
    • Retirement recognition

    The Outcomes for Our Customers

    • Recognition of the excellent work of team members, by their peers
    • Acknowledgement of the outstanding service by team members
    • Rewards for team members who demonstrate both exemplary performance and UVA Health’s core values of Accountability, Stewardship, Professionalism, Integrity, Respect, and Equity
    • Award of free merchandise in the Uteam Storefront for team members who have demonstrated behaviors consistent with organizational values
    • Appreciation of team members through food, snacks, or tangible gifts
    • Retirement celebration events or gifts for eligible team members

Occupational Health and Wellness

UVA-WorkMed is a comprehensive occupational health and team member wellness clinic within the University of Virginia Medical Center. We partner with corporations, businesses, governmental agencies, and nonprofit entities to provide occupational health and wellness services that are tailored to the needs of the employer.

Service Offerings:

  • Occupational Health and Wellness

    • Medical physicals
    • Immunizations
    • Drug screens
    • Fitness for duty evaluations
    • Executive wellness programs
    • Medical treatment of work-related injuries