Resources to help you choose your benefits

Resources for Plan Year 2024


During benefits Open Enrollment, it’s important to know your needs and grow your knowledge about the different benefits options so you can make informed choices and choose the coverage that best supports your physical and financial well-being. UVA HR has an array of resources available to help you evaluate your needs and understand the different benefits options:


Open Enrollment is now closed. If you have questions about your benefits or would like to make changes to your benefits due to a qualified life event, please contact the HR Solution Center at AskHR@virginia.edu.


Open Enrollment Presentations - HR benefits presentations, benefits vendor webinars, and the Open Enrollment Town Hall will be held via Zoom and recorded, giving you the flexibility to attend anytime, from anywhere. Visit the Open Enrollment Presentations 2024 webpage for details. Presentations and webinars take place September 18 - 29. The Town Hall takes place October 4, 12:00 - 1:30 pm.

Benefits and Well-Being Expo - The Expo is back and in person! Meet with benefits vendors and HR benefits specialists, and come prepared with your questions. Dates for the Benefits and Well-Being Expo this year are:

  • Sep. 27: College at Wise, Chapel of All Faiths, 1:00 pm - 5:00 pm
  • Sep. 28: College at Wise, Chapel of All Faiths, 8:00 am - 12:00 pm
  • Oct. 4: Newcomb Hall, 3rd Floor Ballroom, 8:30 am - 2:00 pm
  • Oct. 5: UVA Health Education Resource Center (ERC), 7:00 am - 3:00 pm
  • Oct 10: UVA Dining Conference Rooms (Night Shift), 10:30 pm - 1:30 am

Open Enrollment Overview PPT - This PowerPoint deck offers an overview of your UVA Health Plan changes, and resources to help you make decisions about your benefits for 2024.

New Personalized Videos - View short videos that explain why the HR team members made the choices they did during Open Enrollment, whether considering their health plan, benefits savings accounts, life insurance, or mental health options. 

Retirement Podcast - Listen anytime, anywhere to a short podcast on Retirement. Links for this podcast, and its written transcript, are on the right sidebar of this and most Open Enrollment pages.

Personalized Assistance - If, after reviewing materials and resources on the Open Enrollment website, you would like additional 1:1 personalized assistance, please email AskHR@virginia.edu to schedule a Zoom appointment with one of our HR professionals. HR is offering a limited number of benefits appointments from now until Wednesday, October 11.

Compare Health Plan Options 

There are many ways to compare your health plan options:

Videos About Your Benefits and Benefits Changes for 2024

Open Enrollment Overview Presentation

Having a Baby and Choosing a Health Plan Option

Using Your Dependent Care FSA For Care of an Adult With Disabilities

Choosing Between Choice and Value Health

Choosing a Health Plan Option While Having a Cancer Diagnosis

Mental Health Resources

Choosing a Health Plan Option While Having a Chronic Illness

Supplemental Life Insurance Options

Health Plan Options Compared

Differences Between HSA & FSA

Schedule of Benefits Explained

Additional Resources

Note: Viewing and changing benefits must be completed by navigating to Workday.

  • ALEX Go

    Meet Alex Go, your online benefits assistant! Powered by advanced AI and extensive data, Alex makes health insurance decisions easy. It offers tailored recommendations based on millions of data points, clear side-by-side plan comparisons, and helps evaluate non-company plans.

    Use ALEX Go to compare health plan options
  • Open Enrollment Brochure 2024

    The Overview brochure includes Open Enrollment key dates, benefits changes, action items, what’s new for 2024, the four “Health Plan Options at a Glance” tables, a shortened version of the Aetna Schedule of Benefits comparison table for in-network services, a comparison of dental plan options, resources, and how to enroll in Workday. You will NOT receive your Open Enrollment printed brochure in the mail this year; instead, pick it up at the Benefits & Well-Being Expo! In the meantime, here is the PDF version if you'd like a sneak peak!

    View the Open Enrollment 2024 Brochure

Aetna Medical and Prescription Resources

Visit the Aetna website and click on “Log in/Register” to access these resources:

  • Find Care & Pricing Tool - compares costs to give you real-time, personalized estimates and provides average in-network and out-of-network costs 
  • Aetna Institute of Quality List: Lists IOQ facilities

AETNA CUSTOMER SERVICE CENTER

Phone: 800.987.9072

Hours of Operation:

  • Monday through Friday: 9 am - 9 pm, EST
  • Saturday: 8 am - 4:30 pm, EST

Claims Mailing Address: P.O. Box 981106, El Paso, TX 79998-1106

AETNA MEDICAL/PHARMACY PRE-CERTIFICATION DEPARTMENT

Phone: 855.240.0535

Hours of Operation:

Enroll in Workday

  • To review and elect your benefits in Workday

    WDA offers step-by-step assistance directly in Workday. You can also review the Open Enrollment Workday Job Aid on the Workday Central webpage (behind NetBadge), "Happening Now" section.

    A summary of how to review and elect your benefits in Workday is below:

    • Navigate to Workday.
    • In your Workday Inbox, click on the message titled "Open Enrollment Change: [Your Name] on 01/01/2024"; click on "Let's Get Started."
    • Open Enrollment in Workday is organized into "tiles" for each benefit; you will see two sections, one for Health Care and Accounts, and one for Insurance. Each section has multiple tiles. You will start with Health Care and Accounts.
    • You will have three edit options at the bottom of every tile:
      • Manage to make changes to a benefit you already have
      • Enroll to add a new benefit
      • View to see a benefit that is not editable in Workday (more on this further down)
    • Select a tile and choose the edit option for that tile.
    • Once you've selected or waived a benefit in the Health Care and Accounts section, click on Confirm and Continue -- this will take you to a separate window to select or waive eligible dependents for that benefit. Dependents previously enrolled who are eligible will show up automatically, you just need to select or waive each one of them.
    • Click Save to update the benefit tile. This does NOT submit your elections, it just saves the individual benefit tile details you've selected. 
    • Repeat the above process for all six Health Care and Accounts tiles.
    • Workday now offers you a status update on which benefits you’ve touched: "Reviewed," "Updated" or blank if you haven't touched a benefits tile yet.

    Workday benefits tile screenshot

    • Once you've completed the Health Care and Accounts section, move on to the Insurance section. You will see multiple tiles under Insurance.
    • Select a tile and choose the edit option for that tile.
    • Please note that some life insurance benefits are VIEWABLE in Workday but not changeable. Each of these tiles will direct you to where you need to go to make changes. Some of these changes may be outside of Workday.​
    • Once all your benefits have been reviewed and edited as needed, attach any required documents such as birth certificate for new dependents, then click on Review and Sign -- here you can read the summary of what's you elected.
      • New Basic Health participants: Sign and submit the HSA Terms and Conditions authorization form on the Review and Sign page. This document authorizes Fidelity to open your HSA and is required to receive the 2024 employer contribution.
      • New Dependents: If you added new dependents during Open Enrollment (spouse or children), upload required documentation into Workday. You will see a Spousal Affidavit on the Review and Sign page.
    • Click on the I Accept box, then click on Submit to complete your Open Enrollment process.
    • Print this page or save it as a PDF.
  • If you Change Your Mind on an Open Enrollment Choice You Made and Open Enrollment Has Not Closed

    You can make changes to your elections as long as the Open Enrollment period is open, even after you have submitted your elections.

    • From the Benefits app in Workday, click on Change Open Enrollment
    • You will be making changes to what has been previously submitted. Any changes made will need to be resubmitted. If you do not resubmit, the changes will be deleted and the previous submission will remain in effect.
    • Move through the same tiles to elect or waive coverage.
    • Once changes are complete, electronically sign at the bottom of the last page and press the Submit button.
    • Print the new confirmation of benefits elections or save as a PDF.
  • Look for Additional Tasks After you Submit Your Elections

    Look for additional tasks in Workday related to your Open Enrollment elections:

    • Dependents and Beneficiaries: If you changed your dependents or beneficiaries in Workday, look for possible additional action items in your Workday Inbox.
AskHR was super nice and helpful. They answered all of my questions, even when I asked ones that they had to go back into the system and look up. I really appreciated their kindness and clear answers! Hunter Finch, Assistant Director, UVA Career Center

Having trouble finding what you’re looking for?

We strive to make the information on every webpage clear and easy to find. For benefits questions or concerns, or questions about Open Enrollment, please contact the HR Solution Center by phone at 434.243.3344, or by email at AskHR@virginia.edu.

Please let the HR Communications team know if you're having trouble finding what you're looking for on these webpages, so we can improve your experience on this page in the future. 

For previous Open Enrollment email communications, see the right sidebar box on this page labeled "Open Enrollment Emails."